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Contact Numbers for child care services to use
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FAO child care payment team
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T: 1800 050 021
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For FAO - related inquiries including CCB and JET
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F: 1800 700 533
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CCB provider forms
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T: 1300 367 676
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To order CCB forms for FAO20, FA023, FA024, FA025, FAO26, FA028, FA044 - see list at 8.4 (pages 91-92)
To order CCB forms for FAO22, FA024, FA027, FACS49-see list at 8-4 (pages 91-92)
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F: 1800 050 021
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Parent forms
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T: 1300 367 676
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To order forms used by parents-see list at 8.4 (pages 91-92).
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Community Support FDC and IHC forms
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T: 1800 050 009
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To order Community Support FDC and I HC forms quote the form reference number-see list at 3.9 (pages 27-28)
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FaCSIA state and territory offices
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T: 1300 653 227
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An Australia-wide number. Callers must identify the state or territory office they want to contact and ask for Child Care Support
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W: www.facsia.gov.au/childcare
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National Childcare Accreditation Council
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T: 1300 136 554
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For child care quality assurance inquiries
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W: www.ncac.gov.au
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Accreditation Decisions Review Committee
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T: 1300 734 347
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For accreditation decision review inquiries
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W: www.adrc.org.au
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Contact Numbers for families to use
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Child Care Access Hotline
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T: 1800670305
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For information on approved child care services in a particular area¬between 8am and 9pm, Monday to Friday
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TTY: 1800 639 327
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FAO (Family Assistance Office)
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T: 13 61 50
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For FAO-related inquiries from families
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TTY: 1800810 586
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W: www.familyassist.gov.au
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FAO Multilingual Telephone Service
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T: 13 12 02
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For FAO-related inquiries from families who require translating and/or interpreting assistance
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Immunisation Register
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T: 1800 653 809
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For families to check their children's immunisation records
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Immunisation Information
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T: 1800 671 811
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For immunisation-related inquiries
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Tax Office
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T: 13 28 61
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For further information on the 30% Child Care Tax Rebate
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W: www.ato.gov.au
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